Terms of Service

By creating an account, accessing, or using Lynko AI in any way, you agree to be bound by these Terms of Service (“Terms”) and our Privacy Policy, which is incorporated herein by reference. If you do not agree to these Terms in their entirety, do not use the service.

Lynko AI is operated by Lynko AI LLC (“we,” “our,” or “us”), a California limited liability company. For questions: support@lynkoai.com

These Terms constitute a legally binding agreement between you and Lynko AI. By clicking “Get started,” “Sign up,” or otherwise accessing the service, you represent that you have read, understood, and agree to be bound by these Terms.

Lynko AI is a career management platform that helps students and recent graduates organize professional contacts, generate AI-personalized outreach emails via their own connected email account, track replies, manage follow-up sequences, and build a professional network. The platform uses third-party AI models (including OpenAI GPT-4o and Anthropic Claude) to assist with email personalization, draft responses, and contact enrichment.

The service includes: a contact relationship manager (CRM), outreach sequence automation, AI-assisted email personalization using customizable templates and syntax variables, reply detection, Gmail and Outlook integration for sending emails from your own account, calendar reminders for follow-up scheduling via Google Calendar and Microsoft Outlook Calendar, and an admin dashboard for institutional users.

Contact enrichment is powered in part by Apollo.io, which aggregates publicly available professional data. When you add a contact via LinkedIn URL, you are requesting that we retrieve that person's publicly available professional profile from Apollo's database.

We reserve the right to modify, suspend, or discontinue any feature or aspect of the service at any time, with or without notice. We will make reasonable efforts to notify you of material changes.

• You must be at least 18 years old to use Lynko AI. By using the service you represent that you are 18 or older.
• The service is available only to users located in the United States. By using the service, you represent that you are accessing it from within the United States.
• The platform is designed for students, recent graduates, and career professionals. Career center administrators may use the platform under an institutional license.
• If you are using Lynko AI on behalf of an institution, you represent that you have authority to bind that institution to these Terms and that you are an authorized representative of that institution.
• You must have the legal capacity to enter into a binding agreement in your jurisdiction.

• You must provide accurate, current, and complete information when creating your account and keep it up to date at all times.
• You are responsible for maintaining the confidentiality of your login credentials, including your password. You should use a strong, unique password.
• You are responsible for all activity that occurs under your account, whether authorized by you or not.
• You may not share your account with others, transfer your account to another person, or create accounts on behalf of other people without their explicit written consent.
• You may not create multiple accounts to circumvent usage limits, suspensions, bans, or other restrictions we impose.
• You may not use automated scripts, bots, or other tools to create accounts or access the service outside of our official interfaces.
• You must notify us immediately at support@lynkoai.com if you suspect unauthorized access to your account or any security breach.
• You represent that you are authorized to connect any email account (including a corporate, university, or employer-issued email account) to Lynko AI, and that doing so does not violate your employer's policies, your university's acceptable use policy, or any other applicable agreement.
• We reserve the right to terminate or suspend any account that we reasonably believe has been compromised or is being used fraudulently.

5a. Your content

You retain ownership of all content you provide to Lynko AI, including your profile information, resume text, email templates, contact data, outreach drafts, and notes (“Your Content”). By using the service, you grant Lynko AI a limited, non-exclusive, non-transferable, royalty-free license to store, process, display, and transmit Your Content solely as necessary to provide the service to you. This license ends when you delete the content or close your account, subject to backup retention periods described in our Privacy Policy.

You represent and warrant that: (a) you own or have the necessary rights to Your Content; (b) Your Content does not infringe any third-party intellectual property, privacy, or publicity rights; and (c) Your Content does not violate any applicable law.

5b. Resume and sensitive personal information

You may paste or upload resume text that contains sensitive personal information such as home address, phone number, GPA, work authorization status, and similar data. You represent that this is your own information and that you have the right to provide it. We recommend removing your home address and phone number from any resume content you upload, as this information is not required for email personalization and its storage creates unnecessary risk. See our Privacy Policy for how we handle this data.

5c. Third-party contact data

When you add contacts to your CRM, you are storing personal information about other people. You represent and warrant that:

• You have a genuine, legitimate professional reason to contact each person you add.
• You will not use Lynko AI to store or reach out to individuals in a harassing, threatening, or non-professional manner.
• You will not add contact information for anyone under the age of 18.
• You acknowledge that contacts you add have not necessarily consented to being stored in your personal CRM, and you accept full responsibility for ensuring your outreach complies with applicable law, including CAN-SPAM and any applicable state laws.
• You will honor any opt-out or unsubscribe requests from contacts.

5d. No AI training

We do not use Your Content, your contacts' data, or the content of your emails to train any AI or machine learning model. Your data is used solely to provide the service to you.

You agree not to use Lynko AI to:

• Send spam, unsolicited bulk emails, or commercial messages unrelated to genuine professional outreach
• Harass, threaten, stalk, impersonate, or discriminate against any person
• Violate any applicable federal, state, or local law or regulation
• Violate CAN-SPAM or any other applicable email law, including by sending emails without proper identification, without a functional unsubscribe mechanism for commercial messages, or without a valid physical postal address
• Impersonate another person or entity, or misrepresent your affiliation, credentials, or identity in outreach emails
• Include false, misleading, or fabricated information in emails sent through the platform, including false shared connections or fabricated facts about yourself
• Attempt to gain unauthorized access to other users' data, our systems, or any third-party systems
• Reverse engineer, decompile, disassemble, copy, scrape, or create derivative works from any part of the platform
• Scrape, crawl, or systematically extract data from the platform using automated tools or scripts
• Resell, sublicense, white-label, or commercialize access to the service without our prior written permission
• Abuse AI features in ways that incur unreasonable costs, including automated bulk generation, scripted API requests, or attempts to circumvent rate limits
• Upload malware, viruses, ransomware, or any code designed to damage or interfere with the platform, its users, or any third-party systems
• Attempt to probe, scan, test the vulnerability of, or conduct penetration testing on our systems or networks without prior written authorization
• Use the platform to store or transmit unlawful, defamatory, obscene, or otherwise objectionable content
• Use the platform for any purpose that violates the terms of service of your email provider (Google, Microsoft, etc.)
• Interfere with or disrupt the integrity or performance of the service or the data contained therein
• Send emails to recipients in Canada without having obtained express or implied consent as required by Canada's Anti-Spam Legislation (CASL). You represent that any outreach sent to Canadian recipients complies with CASL's consent requirements. CASL penalties can reach $1,000,000 CAD per violation for individuals.
• Export, re-export, or use the service in connection with any person or entity on a US government restricted-party list (including OFAC Specially Designated Nationals), or in a manner that would violate US export control laws or regulations.

We reserve the right to investigate suspected violations and to suspend or permanently terminate accounts that violate these Terms, without prior notice and without refund, at our sole discretion. We may also report violations to law enforcement where appropriate.

7a. Gmail

• When you connect Gmail, you authorize Lynko AI to send emails on your behalf to contacts you explicitly select through the platform. You remain legally responsible for all emails sent from your account through Lynko AI.
• Lynko AI reads only the email threads it creates through the platform. It does not access, scan, index, or process any other messages in your inbox, sent folder, or any other part of your Gmail account.
• Our use of Gmail data complies with the Google API Services User Data Policy, including the Limited Use requirements. We do not use Gmail data for advertising or to build user profiles beyond what is necessary to operate the service.
• You can revoke Gmail access at any time at myaccount.google.com/permissions. Revoking access does not delete your Lynko AI account. Pending outreach sequences will pause until you reconnect or disconnect Gmail.
• Sending emails through your Gmail account via Lynko AI counts toward your Google account's sending limits. We are not responsible for Google suspending your account for excessive sending.

7b. Microsoft Outlook

• When you connect Outlook, you authorize Lynko AI to send emails and create calendar reminders on your behalf using the Microsoft Graph API. You remain legally responsible for all emails sent from your account through Lynko AI.
• Lynko AI accesses only the email threads it creates through the platform and creates calendar events only at your explicit direction. It does not access, scan, index, or process any other messages or calendar events in your Microsoft account.
• Our use of Microsoft account data complies with the Microsoft Graph API terms and Microsoft's privacy requirements. We do not use Outlook data for advertising or to build user profiles beyond what is necessary to operate the service.
• You can revoke Outlook access at any time at account.microsoft.com/privacy/app-access. Revoking access does not delete your Lynko AI account. Pending outreach sequences will pause until you reconnect or disconnect Outlook.
• Sending emails through your Outlook account via Lynko AI counts toward your Microsoft account's sending limits. We are not responsible for Microsoft suspending your account for excessive sending.

7c. General email responsibilities

• You are solely responsible for the content of emails sent through Lynko AI. AI-generated drafts are suggestions only. You should review all content before sending.
• Do not use the platform to send emails that violate the terms of service of your email provider (Google, Microsoft, etc.).

Lynko AI uses third-party AI models (OpenAI GPT-4o and Anthropic Claude) to generate email personalization hooks, draft responses, and other content. Important limitations you must understand:

• AI-generated content is a draft and a starting point, not a final product. You are responsible for reviewing, editing, and approving all content before sending it to any recipient.
• We make no guarantees about the accuracy, appropriateness, factual correctness, completeness, or effectiveness of AI-generated suggestions.
• AI models can hallucinate facts, fabricate details, or produce content that is inaccurate, inappropriate, or offensive. Always verify all factual claims before including them in an email.
• Career outcomes, including whether you receive a reply, an interview offer, or a job offer, depend on many factors entirely outside our control. We make no representations, warranties, or guarantees about career outcomes.
• You may not use AI-generated outreach to misrepresent your qualifications, fabricate shared connections, include false statements about yourself or the recipient, or otherwise deceive recipients.
• You are solely liable for any claims arising from the content of emails you send through the platform, including any AI-generated content you choose to send.

Lynko AI offers free and paid subscription plans. By subscribing to a paid plan:

• You authorize us to charge your payment method on a recurring basis (monthly or annually) at the price displayed at the time of purchase, plus any applicable taxes.
• Subscriptions auto-renew at the end of each billing period unless cancelled before the renewal date.
• Prices are in US dollars. We may change subscription prices with at least 30 days' advance notice to your registered email address. Continued use after a price change constitutes acceptance of the new price.
• All payments are processed by Stripe. By providing payment information, you also agree to Stripe's terms of service.
• To cancel your subscription, contact support@lynkoai.com before your next renewal date. Include the email address on your account in your message. Cancellation takes effect at the end of the current billing period.
• Refunds are not provided for partial billing periods or unused portions of a subscription term. We may grant refunds on a case-by-case basis at our sole discretion for exceptional circumstances such as extended service outages caused by us.
• If your payment fails, we will attempt to notify you and may suspend or downgrade your access until payment is resolved. We may retry failed payments before suspending your account.
• Free tier usage is subject to limits (contacts and emails per month) as specified on the pricing page, which we may adjust with 14 days' notice.
• You are responsible for any applicable taxes on your subscription. We will collect and remit sales tax where required by law.

The Lynko AI platform, including its software, code, design, user interface, trademarks, trade names, logos, and original content, is owned by Lynko AI LLC and is protected by applicable intellectual property laws, including copyright, trademark, and trade secret law. “Lynko” and “Lynko AI” are proprietary brand names.

Your data (contacts, resume text, templates, notes, outreach history) remains yours. We claim no ownership over Your Content. The limited license you grant us (Section 5a) terminates when you delete the content or close your account, subject to backup retention periods in our Privacy Policy.

You may not use our trademarks, logos, or brand assets without prior written permission. You may not represent that Lynko AI endorses your institution, product, or services without our written consent.

If you provide feedback, suggestions, or ideas about the service, you grant us a perpetual, irrevocable, royalty-free license to use that feedback for any purpose without compensation to you.

10a. DMCA / copyright infringement

We respect the intellectual property rights of others and expect users to do the same. If you believe that any content on or transmitted through the service infringes your copyright, please send a notice to our designated DMCA agent containing: (i) a physical or electronic signature of the copyright owner or authorized agent; (ii) identification of the copyrighted work claimed to be infringed; (iii) identification of the infringing material and its location on the service; (iv) your contact information; (v) a statement of good faith belief that the use is not authorized; and (vi) a statement, under penalty of perjury, that the information in the notice is accurate and that you are authorized to act on behalf of the copyright owner.

DMCA notices should be sent to: privacy@lynkoai.com (Subject: DMCA Notice). We will respond to valid DMCA notices in accordance with applicable law. Repeat infringers may have their accounts terminated.

The service integrates with third-party services including Google (Gmail, Google Calendar), Microsoft (Outlook, Outlook Calendar), OpenAI, Anthropic, Apollo.io, Stripe, Supabase, Vercel, Resend, and Sentry. Your use of these integrations is subject to each provider's own terms of service and privacy policy. We are not responsible for the availability, accuracy, content, products, or services of any third-party provider.

Specifically:

• AI providers (OpenAI, Anthropic): AI-generated content is produced by OpenAI and Anthropic and is subject to their respective usage policies. Email content you submit for AI personalization is transmitted to these providers.
• Contact enrichment (Apollo.io): Contact data is provided by Apollo.io from publicly available sources. We cannot guarantee its accuracy or completeness. Apollo.io's use of data is governed by their privacy policy.
• Gmail integration (Google): Gmail integration is governed by Google's terms and the Google API Services User Data Policy. Your use must comply with Google's policies at all times.
• Outlook integration (Microsoft): Outlook and Outlook Calendar integration is governed by Microsoft's terms and the Microsoft Graph API terms. Your use must comply with Microsoft's policies at all times. Microsoft's privacy statement is available at privacy.microsoft.com/privacystatement.
• Error monitoring (Sentry): We use Sentry to monitor application errors and performance. Sentry may receive error context including pages you were on, browser type, and anonymized session data at the time of an error. Sentry's privacy policy is available at sentry.io/privacy.
• Payments (Stripe): All payments are processed by Stripe. Payment card data is handled directly by Stripe and is not stored on our servers.

We reserve the right to change, suspend, or terminate any third-party integration if that provider changes their terms, APIs, or policies in a way that affects our ability to offer the integration.

LYNKO AI IS PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, OR THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, SECURE, FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS, OR THAT DEFECTS WILL BE CORRECTED.

We do not warrant that: (a) AI-generated content will be accurate, appropriate, or achieve any particular outcome; (b) contact data enriched via Apollo.io will be accurate, current, or complete; (c) emails sent through the platform will be delivered, opened, or replied to; (d) outreach sequences will execute without interruption or error; (e) the service will meet your specific requirements.

We are not responsible for the actions, policies, or availability of third-party services we integrate with, including Google, Microsoft, OpenAI, Anthropic, Apollo.io, Supabase, Vercel, Stripe, Resend, or Sentry. Changes to any of these services may affect the functionality of Lynko AI and we are not liable for resulting disruptions.

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, LYNKO AI AND ITS OPERATORS, OFFICERS, EMPLOYEES, AGENTS, AND LICENSORS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR DAMAGES FOR LOSS OF PROFITS, REVENUE, DATA, BUSINESS, GOODWILL, OR OTHER INTANGIBLE LOSSES, ARISING OUT OF OR RELATED TO YOUR USE OF OR INABILITY TO USE THE SERVICE, INCLUDING BUT NOT LIMITED TO:

• Lost job opportunities, damaged professional relationships, or missed career outcomes
• Email delivery failures, replies going undetected, or sequences not executing as expected
• Inaccurate, inappropriate, or hallucinated AI-generated content you choose to send to a recipient
• Unauthorized access to your account or data
• Actions taken or not taken by third-party services (Google, Microsoft, OpenAI, Apollo.io, Stripe, etc.)
• Data loss resulting from technical failures, bugs, or force majeure events
• Suspension or termination of your account in accordance with these Terms
• Changes to or discontinuation of any feature or the service as a whole

OUR TOTAL CUMULATIVE LIABILITY TO YOU FOR ANY AND ALL CLAIMS ARISING UNDER THESE TERMS OR RELATED TO THE SERVICE SHALL NOT EXCEED THE GREATER OF: (A) THE TOTAL AMOUNTS YOU ACTUALLY PAID US IN THE 12 MONTHS IMMEDIATELY PRECEDING THE CLAIM; OR (B) FIFTY DOLLARS ($50.00). THIS LIABILITY CAP DOES NOT APPLY TO YOUR INDEMNIFICATION OBLIGATIONS UNDER SECTION 14.

SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF CERTAIN WARRANTIES OR THE LIMITATION OR EXCLUSION OF LIABILITY FOR CERTAIN TYPES OF DAMAGES. IN THOSE JURISDICTIONS, OUR LIABILITY IS LIMITED TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW. NOTHING IN THESE TERMS LIMITS OUR LIABILITY FOR FRAUD, GROSS NEGLIGENCE, OR WILLFUL MISCONDUCT.

You agree to indemnify, defend, and hold harmless Lynko AI, its operators, officers, employees, contractors, and agents from and against any and all claims, liabilities, damages, losses, costs, and expenses (including reasonable attorneys' fees and court costs) arising out of or in any way connected with:

• Your use of or access to the service
• Your Content, including any claims that Your Content infringes a third party's rights
• Your violation of these Terms
• The content of emails you send through the platform, including AI-generated content you choose to use
• Your violation of any applicable law or the rights of any third party, including recipients of your outreach
• Your use of contact data about third parties stored in the platform
• Any claims by a contact that your outreach violated their rights or applicable law

We reserve the right, at our own expense, to assume exclusive defense and control of any matter subject to indemnification by you. You agree to cooperate with our defense of such claims.

You may close your account at any time by contacting support@lynkoai.com. Upon account closure, your personal data will be deleted per the timeline in our Privacy Policy. Cancellation of a paid subscription does not immediately close your account; your account remains active until the end of the current billing period.

We may suspend or terminate your account and access to the service at any time, with or without cause and with or without notice, if we believe you have violated these Terms, if required by law or legal process, to protect the integrity or security of the service, or to protect other users or third parties. Upon termination for cause, you are not entitled to a refund of any fees paid.

Sections 5, 10, 12, 13, 14, 16, and 17 of these Terms shall survive termination of your account or these Terms for any reason.

These Terms are governed by and construed in accordance with the laws of the State of California, without regard to its conflict-of-law principles. You agree that any dispute, claim, or controversy arising out of or relating to these Terms or the use of Lynko AI will be resolved exclusively as follows:

• Informal resolution: before filing any formal claim, you agree to contact us at support@lynkoai.com and give us 30 days to attempt to resolve the dispute informally. Neither party may initiate formal proceedings before this 30-day period expires.
• Binding arbitration:if informal resolution fails, disputes will be resolved by binding individual arbitration administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules, conducted in Sonoma County, California, or by videoconference. The arbitrator's decision shall be final and binding and may be entered as a judgment in any court of competent jurisdiction. You waive the right to a jury trial.
• No class actions: you agree to resolve disputes only on an individual basis. You expressly waive any right to bring or participate in any class action, collective action, mass arbitration, or representative proceeding against Lynko AI.
• Small claims:either party may bring an individual claim in small claims court in Sonoma County, California, if the claim qualifies under that court's jurisdictional limits.
• Injunctive relief: either party may seek injunctive or other equitable relief in a court of competent jurisdiction in Sonoma County, California, to protect intellectual property rights, prevent irreparable harm, or enforce the arbitration agreement.
• Time limit: any claim must be brought within one (1) year of the date the cause of action arose or be forever barred.

We may update these Terms as the product evolves or as legal requirements change. We will notify you of material changes via email to your registered address and via an in-app notice at least 14 days before changes take effect. Non-material changes (such as clarifications, typographical corrections, or new feature descriptions) may be posted without advance notice.

Your continued use of Lynko AI after the effective date of any changes constitutes your acceptance of the updated Terms. If you do not agree to the updated Terms, you must stop using the service and close your account before the effective date. Prior versions of these Terms are available upon request at support@lynkoai.com.

Entire agreement: these Terms, together with our Privacy Policy, constitute the entire agreement between you and Lynko AI regarding your use of the service and supersede all prior agreements, representations, or understandings, whether written or oral.

Severability: if any provision of these Terms is found to be unenforceable or invalid by a court of competent jurisdiction, that provision will be limited or eliminated to the minimum extent necessary, and the remaining provisions will continue in full force and effect.

Waiver: our failure to enforce any right or provision of these Terms shall not be deemed a waiver of such right or provision. Any waiver must be in writing and signed by an authorized representative of Lynko AI to be effective.

Assignment: you may not assign or transfer these Terms or your rights under them without our prior written consent. We may assign these Terms in connection with a merger, acquisition, reorganization, or sale of all or substantially all of our assets, with notice to you.

Force majeure: we will not be liable for any delay or failure in performance resulting from causes beyond our reasonable control, including acts of God, natural disasters, pandemics, war, terrorism, labor disputes, government actions, or internet or infrastructure outages.

No agency: nothing in these Terms creates a partnership, joint venture, agency, franchise, or employment relationship between you and Lynko AI.

Notices: we may provide notices to you via email, in-app notifications, or by posting on our website. You may provide notices to us by email to support@lynkoai.com.

General questions: support@lynkoai.com
Privacy and data requests: privacy@lynkoai.com

Lynko AI LLC — Windsor, CA